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| Saturday, May 2 |
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| 8:00 am |
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4:00 pm |
Registration |
| 8:00 am |
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4:00 pm |
Internet Lounge |
| 8:00 am |
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4:00 pm |
MHEDA-NET Lounge |
| 9:00 am |
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12:00 pm |
Adventure Jeep Tour at the San Andreas Fault |
| Sunday, May 3 |
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| 7:00 am |
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1:00 pm |
Golf Tournament - The Palm Course, JW Marriott |
| 8:00 am |
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4:00 pm |
Registration |
| 8:00 am |
– |
4:00 pm |
Internet Lounge |
| 8:00 am |
– |
4:00 pm |
MHEDA-NET Lounge |
| 8:30 am |
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12:30 pm |
Palm Springs Aerial Tram Tour |
| 9:00 am |
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4:00 pm |
Exhibitor Booth Setup |
| 4:30 am |
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5:00 pm |
Newcomers Orientation |
| 5:15 pm |
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5:45 pm |
Welcome Meeting |
| 6:00 pm |
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10:00 pm |
Opening Party: Palm Springs Air Museum |
| Monday, May 4 |
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| 6:30 am |
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8:00 am |
Breakfast Buffet |
| 7:00 am |
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4:00 pm |
Registration |
| 7:00 am |
– |
4:00 pm |
Internet Lounge |
| 7:00 am |
– |
4:00 pm |
MHEDA-NET Lounge |
| 8:00 am |
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9:15 am |
General Session: The Customer Empathy Solution, Ross Shafer |
| 9:30 am |
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12:30 pm |
Exhibitors' Showcase |
| 10:30 am |
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1:30 pm |
Tee and Tea on the Greens at Desert Springs (Optional Spouses Activity) |
| 12:30 pm |
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1:15 pm |
Networking Luncheon |
| 1:15 pm |
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2:15 pm |
General Session: Economic Trends and the Impact on Your Business,
Alan Beaulieu |
| 2:15 pm |
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2:45 pm |
Break |
| 2:45 pm |
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4:00 pm |
Networking Roundtables |
| 4:00 pm |
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5:00 pm |
Exhibitors' Showcase Happy Hour |
| 5:00 pm |
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7:00 pm |
Showcase Teardown |
| Tuesday, May 5 |
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| 6:30 am |
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8:00 am |
Breakfast Buffet |
| 7:00 am |
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3:30 pm |
Registration |
| 7:00 am |
– |
3:30 pm |
Internet Lounge |
| 7:00 am |
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3:30 pm |
MHEDA-NET Lounge |
| 8:15 am |
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9:15 pm |
General Session: Relationship Economics - How to Build and Nurture
Business Relationships, David Nour |
| 9:30 am |
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1:00 pm |
Tour of the Living Desert (Optional Spouses Activity) |
| 9:30 am |
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11:00 am |
Workshops
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Improving Profitability: Basic, Dr. Al Bates |
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Credit & Collections as a Profit Center, Part 1,
Abe WalkingBear Sanchez |
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Negotiations, Dr. Lloyd Rinehart |
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Sell Like Hell, David Rubinstein |
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| 11:15 am |
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12:45 am |
Workshops
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Pricing Optimization, Dr. Barry Lawrence |
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Credit & Collections as a Profit Center, Part 2,
Abe WalkingBear Sanchez |
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Building Relationships through Technology,
David Nour & David Griffith |
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Power Up For Prosperity: Transform Your Culture into Sales
Service Excellence, Christine Corelli
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| 12:45 pm |
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1:45 pm |
Networking Luncheon |
| 1:45 pm |
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3:30 pm |
Workshops
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Improving Profitability: Advanced, Dr. Al Bates |
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Two-Sided Solution Selling, Mike Ensby |
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Sell Like Hell, David Rubinstein (repeat) |
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Web Site Optimization, Mark Juelich |
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| 3:30 pm |
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4:30 pm |
Closing Session: Inside the White House and Hollywood ... Getting to the Top with Character, Steve Ford
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| 7:00 pm |
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11:00 pm |
Closing Party: Casino Night at the Marriott Springs Patio and Salon |
| Wednesday, May 6 |
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| 8:00 am |
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10:00 am |
Farewell Breakfast |
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